Contact
Talk to an engineer, not a ticket queue.
Questions about an order, a material choice, or whether a part will survive its job — send it over. We answer within one business day.
Include your order number if you have one. For part questions, attach a photo or your model file and tell us what the part needs to do.
Custom part quotes
You don't need to email for a price — upload your STL and the quote is instant. Email us instead when the part is outside our standard envelope (over 300 mm), needs a specific material we don't list, or you need volume pricing.
Order issues
Something arrived damaged or out of spec? Email a photo within 14 days and we'll reprint or refund it — see Shipping & returns for the details.